Communico Information Update

What is Communico?

It’s a web-based platform that will replace EMS, Program Book, Team Room reservations, and the Janus digital displays as well as add a new mobile app! Whew, that’s a lot!

This system is super easy for booking meetings and events and we think you’ll like it.

Learning Opportunities

In January, we’ll have classes to get familiar with the new system. Our in-house experts will offer two different classes and registration is required.

While you wait for your training session(s), get a head start by visiting Communico College. It has wonderfully short training videos and lessons, covering how to create a new event, choosing an event location, date and rooms and event details. It also covers registration for your event or class and you can learn how to create a wait-list.

Explore the new public sites too!

  • Events & Programs this is where the public will register for an event or lookup a program
  • Meeting Rooms  this is where the public will book a meeting room – give it a try!

Communico Overview – register now

These sessions will cover how to help customers and process changes (like library cards are now required and how to help customers who don’t have one). All staff will find this useful

Monday, January 6 1-2 PM LLC
Wednesday, January 8 9-10 AM LLC
Thursday, January 9 5:15-6:15 PM LLC
Tuesday, January 14 9-10 AM LLC
Wednesday, January 22 5:15-6:15 PM LLC
Friday, January 31 11 AM – 12 PM LLC

Meeting/Events Training – register now

These sessions will cover how to book events and rooms, turn on registration and track attendance.

Monday, January 13 5:15-6:15 PM LLC
Tuesday, January 14 11 AM- 12PM Learning Center
Friday, January 17 9-10 AM Learning Center
Wednesday, January 22 2-3 PM Learning Center
Thursday, January 23 5:15-6:15 PM LLC
Thursday, January 30
9-10 AM Learning Center

Migration Details

We’ll be migrating reservation, program and meeting information from three systems – EMS, Program Book, & Team Rooms. Not everything will move into the new system. Don’t worry – we will cover those changes (and what you need to do) during training.

  • Only booking and program data through 2020 will be added to the new system.
  • EMS Data: only bookings that are confirmed and tentative will be added to the new system.
    Plan to re-enter your reservations in 2021 or 2022!
  • Program Book data: only published events will be added to the new system.
    Plan to re-enter all of your outreach or internal events (events entered to capture attendance only).
  • Bookings and Events will be added to the system with a draft status.
  • We’ve updated and simplified the available resources quite a bit between EMS and Communico.
    >Initially, resources booked in EMS will not be encumbered in the new system.
    >Some resources, like banners and tents, will be bookable through LibCal

Timeline

January 2-3 Access to Communico for all staff – look for an email, get logged in and start exploring!
January 6-31 Training Classes
January 6 Test Data Migration from EMS, Program Book, Team Rooms
January 30 Last day to enter or edit bookings in EMS, Program Book, Team Rooms
January 31 Final Data Migration from EMS, Program Book, Team Rooms
February 3 Go Live on new system

Comments are closed.