LEAP is a web application that focuses on patron information and circulation. LEAP can be used on a desktop, laptop, or tablet. There is nothing to install, simply direct your favorite (modern) browser to leap.tscpl.org.
- Search for patrons, bibs, items
- Check out or renew items
- Check in items
- Place a hold for a patron
- Update a patron information (address, phone, email)
- Create a new patron account
- Manage patron fees and blocks (add, waive, pay)
- Print receipts!
LEAP is awesome; try it today!!
Spark an instant messaging (IM) program good for chat communications with people, groups or departments. We’ve noticed that use has been on the decline so we want to make sure staff know that it is still available. With Spark running you can see who is available to chat, send messages to groups, and more.
3D Printer Tips
The 3D printer is a popular service of the Make-It Lab that is still in a pilot phase. We recently installed a computer next to the printer so staff can look at the 3D model before it’s printed. There are a few tips that can help make it a successful print:
- Look at the file in the Cura software on the PC next to the printer. In particular, look at the layers (View Mode). When using the layers view mode you can see how the printer builds the 3D model.
- 3D printing works from the bottom up. If there are overhangs or arms etc., they will not print very well. Supports may need to be added to the file so the printer can print the object correctly.
- Some files have issues printing due to how they are positioned on the build plate. If there is an overhang try flipping or rotating the file on to its side.
For additional tips check out the 3D printing guide on the public website.
Contacting the HelpDesk
Email is the best way to get assistance from Digital Services as it allows you to track your ticket status or add more information to the ticket – all from your inbox!
Easy ways to contact us for assistance:
- Email: firstname.lastname@example.org
- Submit a request online: helpdesk.tscpl.org (Use the button located in the upper right corner on the Intranet)
- For urgent issues call us at 4600
We are wrapping up our network upgrade project and have just a few more things left to do before it is complete.
We have replaced our aging network infrastructure with 30 new, high-capacity network switches. This allows faster communication throughout the building, and allows us to give our staff and customers faster speeds when downloading files and searching the web. The new switches also prepare our infrastructure for the VoIP (Voice over IP) project this fall. This will allow all staff to have access to phones and voicemail from any desk/spot in the library.
We are also updating our network configurations as part of our continuous effort to improve the security and availability of our systems. In particular, we are expanding the use of dynamic addressing (DHCP), which will simplify the deployment of new systems for both staff and public computers. This will allow faster recovery from hardware failures, allowing us to maintain our high service levels.
Later in the year we will become a gigabit library by jumping our internet speed from 300 Mb/s to 1 Gb/s to the building. Internally our network speed will be 10 Gb/s between closets and 1Gb to each workstation.