Staff using LEAP can now assign Borrow By Mail to any customer’s holds. This exciting change happened during the last Polaris upgrade. Here are instructions on a couple different ways you can do this. Please note that mailing holds still Read on! →
There’s a new way to link to team site document libraries – its called ‘Add Shortcut to OneDrive’. This option is a potential game changer for staff who work at more than one desk! Read on! →
When you help patrons use the kiosks to add money to their library card or guest pass, please make sure they understand that any refunds over $10 cannot be immediately refunded at the customer service desk. Customers due a refund Read on! →
Although there are no immediate inclement weather warnings, it is December so its always good to review the Library’s inclement weather procedures so that we’re all prepared for anything that might occur. It is library practice to avoid closing for Read on! →
Access to installed applications on service desks is changing. Microsoft 365 (aka Office 365) is the best way to access and edit work files from multiple locations! Read on! →
We have a lot of information and helpful details to share with customers. However, if we put too much of that information on signs, people start to tune out our messages. The goal is to provide useful signage to point Read on! →