5. Bullying other customers or staff. A customer comes up and tells you they have a Team Room reserved but the person in there won’t leave and got angry when they asked them to. What do you do? Policy being Read on! →
With the start of summer, we are experiencing higher foot traffic of kids and teens. Sometimes they need to be reminded of behavioral rules and to be redirected or flat asked to leave. Here are the two policies that most Read on! →
We are opening or expanding a few of our services beginning Monday March 1st. Get all the details on services that are opening or expanding and customer expectations. Read on! →
As kids are going back to school, we thought it was the perfect time to send out some reminders as well as scenarios/scripts for handling some of the more regular conflicts that can come up. This is the fifth and Read on! →
discussion on potential policy updates; Police use of body cameras Read on! →
overview of policies Read on! →