Intranet

  • tscpl.org
  • Events
  • Catalog
  • LEAP
  • Email
  • Helpdesk
  • Login
  • Directory
  • Staff Resources
    • Paycom Timecard/Employee Portal
    • Paycheck Dates
    • Human Resources
    • Idea Management
    • Work Travel (Conferences & Training)
    • Programming & Meeting Rooms
    • Reading Resources
  • Get Help
    • New Hire and Transfer Form
    • Microsoft Group Request
    • Badge Request
    • MiFi Referral for Staff
    • Ebook Referral for Staff
    • Catalog Help
    • TSCPL@SCHOOL
  • Teams
    • Communication & Marketing
    • Digital Branch
    • Digital Services
    • Leadership Team
    • Public Services
    • Safety & Security
    • Youth Services
  • Policies & Procedures
    • Board Meeting Packets
    • Policies
    • Employee Handbook
    • Organizational Chart (image)
    • Covid-19 Safety Resources
    • Fire Extinguisher Locations
    • Bed Bugs
  • Training Home

Tag Archives: Customer Conduct Policy

Kids, Teens, and Behaviors that Sometimes Come with Them

Posted by LeAnn Brungardt on June 4, 2021

With the start of summer, we are experiencing higher foot traffic of kids and teens.  Sometimes they need to be reminded of behavioral rules and to be redirected or flat asked to leave. Here are the two policies that most Read on! →

Posted in Kids Services | Tagged behavior, Customer Conduct Policy, customer service, Kids Library, Public Services, Unattended Child Policy, youth services

Phase 3 begins March 1, 2021

Posted by Marie Pyko on February 26, 2021

We are opening or expanding a few of our services beginning Monday March 1st. Get all the details on services that are opening or expanding and customer expectations. Read on! →

Posted in Administration | Tagged cafe, covid-19, Customer Conduct Policy, Gallery, grab and go, notary, operations, printing, public wifi, re-open, WiFi

Back to School – Roaming

Posted by Debbie Stanton on September 6, 2019

As kids are going back to school, we thought it was the perfect time to send out some reminders as well as scenarios/scripts for handling some of the more regular conflicts that can come up. This is the fifth and Read on! →

Posted in Kids Services, Library Services | Tagged back to school, Customer Conduct Policy, staff training

Management Council notes August 30, 2018

Posted by webmaster on September 16, 2018

discussion on potential policy updates; Police use of body cameras Read on! →

Posted in Management Team News | Tagged 3D printing, Customer Conduct Policy, meeting minutes, printing, security

Management Council notes May 24, 2018

Posted by webmaster on June 18, 2018

overview of policies Read on! →

Posted in Management Team News | Tagged Circulation Guidelines, Customer Conduct Policy, Customer Service Policy, policy review, Unattended Child Policy

No Tolerance Policy Starting Monday, Dec 4

Posted by Gina Millsap on December 1, 2017

Starting Monday, we are instituting a no tolerance policy for three behaviors: cussing, roughhousing and yelling in the library and on library property. We have seen an escalation of these behaviors, especially by teens, in the past few weeks and they have Read on! →

Posted in Administration | Tagged Customer Conduct Policy, teens
  • 1
  • 2
  • »

Trending Topics

  • Covid-19 Safety Resources
  • Community Impact Goals
  • Master Facilities Plans
  • Programming & Meeting Rooms
  • Bed Bugs

Quick Links

  • Basecamp
  • Beanstack
  • Checkout Event Equipment
  • Communico
  • Databases
  • Ideas@TSCPL
  • Interlibrary Loan
  • KitKeeper (BGIB)
  • Lib Answers / LibChat
  • LibCal
  • Office 365
  • Tech ToolBox
  • TSCPL.org Login Page

Recent Comments

  • Brenda Hough on Spotlight on TSCPL Staff Learning
  • Kate Hughes on Spotlight on TSCPL Staff Learning
  • donna-casey on Spotlight on TSCPL Staff Learning
  • Elizabeth Tschetter on Public Services Summer Intern
  • Shannon Eddings on Office 365 Multi-Factor Authentication Coming Soon

Categories

  • Administration (209)
  • Collections (149)
  • Communication Resources (113)
  • Community Services (95)
  • Digital Branch (50)
  • Diversions (171)
  • Event Information (137)
  • Human Resources (43)
  • Kids Services (124)
  • Library Services (287)
  • Management Team News (293)
  • News2Use (513)
  • Social Media News (54)
  • Technology (161)
  • Training (93)

FacebookTwitterFilckrYoutubePinterestLinkedInGood Reads