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Tag Archives: appointments

Curbside Service Changes

Posted by Kelli Smith on April 25, 2022

Curbside staff moved out of its current office space to the Plaza today. Staff have been reallocated to rove in the Plaza and work the customer service desk in addition to the other circulation staff assigned to work the space. Read on! →

Posted in Library Services | Tagged appointments, Curbside, customer service, library services | 2 Replies

Topeka Room Open for Drop-In Visits Starting Monday, June 21

Posted by Debbie Stanton on June 11, 2021

In an effort to continue expanding our services, the Topeka Room will be open for drop-in visitors starting Monday, June 21. Customers will no longer be signing up for appointments to use the space. Here’s what you need to know: Read on! →

Posted in Library Services | Tagged appointments, genealogy, library services, local history

Curbside Pickup Changes on June 1, 2021

Posted by Shannon Eddings on May 26, 2021

Beginning June 1 customers will be able to schedule pick-up times and communicate with staff via chat.  Staff will be better able to manage the checkout of materials using Springshare’s Pickup Manager product. Read on! →

Posted in Library Services | Tagged appointments, Curbside, customer experience, customer service, instructions, library services, technology

Announcing a pilot project: Reference Appointments

Posted by Lissa Staley on February 23, 2009

What is it? The goal of the reference appointment is to offer a teachable moment in a one-on-one setting.  Information for the public (quoted from the Reference Appointment page) Reference Appointments provide an opportunity for library staff to teach you Read on! →

Posted in Library Services | Tagged appointments, library services

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