ebook referral form for staff Your Name* First Last Customer InformationCustomer's Name* First Last Library card number* Customer's Email* PhoneReferral DetailsWhat library product was the customer using?Select a ProductOverdriveHooplaFlipsterWhat device was the customer using?How were they trying to access the product?Select a DeviceBrowserPhone Appe-readerMP3 playerWhat OS and browser was the customer using?example: Windows 10 on Firefox What OS is the device using?example: iOS (Apple); Android What e-reader is the customer using?examples: Kindle Fire; Nook; Kobo... What kind of MP3 is the customer using?examples: iPod; SanDisk; Sony Walkman What format is the customer trying to download?example file formats: EPUB, ODM, ACSM Is the device authorized to download the the edition in question?example: the Kindle Fire does not read ebooks in a PDF format. Learn More Yes No What is the problem?*Describe the problem in detail. Were there any errors - what were they? Seriously, be specific and literal.