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Category Archives: Technology

Information related to Digital Services – technology, systems, upgrades, migrations

Track Equipment Certification for the L2TC

Posted by Shannon Eddings on August 15, 2022

The library is requiring customers take an equipment orientation class before using the equipment in the new L2TC.  We’ll be using Polaris to keep track of who has been through the class. Read on! →

Posted in Library Services, Technology | Tagged customer service, library services, Polaris, tech center | 1 Reply

Communico and the Level 2 Tech Center

Posted by Shannon Eddings on August 11, 2022

Level 2 Tech Center rooms and workstations will be bookable in Communico starting August 15! Read on! →

Posted in Event Information, Technology | Tagged communico, programs, tech center, technology | Leave a reply

Convert an Event to Hybrid in Communico

Posted by Shannon Eddings on July 19, 2022

Converting an already published in-person event to hybrid is a bit different from creating a hybrid from scratch. The key thing to remember in this scenario is to unpublish the event, and then reschedule. Read on! →

Posted in Technology | Tagged communico, events, programming, programs, technology, virtual events, zoom | Leave a reply

Office 365 Multi-Factor Authentication Coming Soon

Posted by Shannon Eddings on June 14, 2022

The library will enable Multi-Factor Authentication for all staff in the coming four weeks. Find out what it is and what to expect. Read on! →

Posted in Technology | Tagged digital accounts, digital safety, office 365, project timeline | 15 Replies

Create a Hybrid Event in Communico

Posted by Shannon Eddings on June 13, 2022

Hybrid events are events that have both a physical library room and a virtual room associated with it. Hybrid event settings use both the in-person registration settings and the virtual event settings for integrated zoom. Start in Communico’s Attend module. Read on! →

Posted in Event Information, Technology | Tagged communico, instructions, virtual events | Leave a reply

Polaris Upgrade Coming May 7

Posted by Shannon Eddings on March 28, 2022

Saturday May 7 6PM- 12AM, Innovative Support will upgrade both Polaris and LEAP to version 7.1. This will be an off-hours upgrade, meaning Innovative Support performs the upgrade when the Library is closed. Read on! →

Posted in Technology | Tagged ILS, Polaris, technology, upgrade
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