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Category Archives: Library Services

Information about library services including Public Services

Ways to Tell People to Pull Their Mask Up

Posted by Natalie Moreland on November 1, 2020

Let’s share our assertive yet polite ways to inform people that, yes, they really do have to keep their mask up over their nose. Read on! →

Posted in Library Services | Tagged covid-19, customer service, staff concerns | 13 Replies

Overdrive/Bibliocommons error “an error occurred and your request could no be completed”

Posted by Deborah Ellerbrook on November 1, 2020

Customers are reporting an error when checking out Overdrive titles directly from Bibliocommons. Read on! →

Posted in Collections, Library Services | Tagged digital downloads, ebooks, Libby, Overdrive | 1 Reply

Topeka Room closed for filming- Friday October 23rd 9-11am

Posted by Marie Pyko on October 22, 2020

We are going to be filming a 150th Director to Director video interview between Gina and Jim Marvin, Library Director 1967-1992! Read on! →

Posted in Library Services | Tagged tscpl150, video recording

2020 Christmas Bureau from the United Way – for answering customer questions

Posted by Deborah Ellerbrook on October 15, 2020

Here is information about this year’s Christmas Bureau application questions. We generally get some calls or in person questions about this every year Read on! →

Posted in Library Services | Tagged call center, community, community information, customer service, donations

Public Group Work Spaces

Posted by Marie Pyko on October 15, 2020

Debbie, Autumn, LeAnn, Thad and I met to look for ways to improve the usage of our group study/work spaces. This is what we developed. Read on! →

Posted in Library Services | Tagged learning, library services, Lifelong Learning, makerspace, Team Rooms

How do I help with Job Help?!

Posted by Meredith Snepp on October 13, 2020

“Hey Meredith, there’s John Doe here needing some help with his resume? Can you come up and help him?” “Mer, Jane Doe wants to print a proof of her divorce so she can get a new license? How do I Read on! →

Posted in Library Services | Tagged best life, job help, legal help, library services, nonprofit
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