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Category Archives: Collections

Services related to Circulation, InterLibrary Loan, and Tech Services

Candice Millard Tickets

Posted by Miranda Ericsson on August 25, 2017

We have 100 tickets to Candice Millard’s upcoming presentation at Washburn to give away to library customers! Washburn has already listed us as a distribution site, so you could get calls or walk-ins at any time. Tickets are at the Read on! →

Posted in Collections, Library Services

Lynda.com is working again – yay!

Posted by David Lee King on April 12, 2017

The good news – Lynda.com is up and running again. The bad news – Lynda.com basically had to start us over from scratch (we’re still not really sure why), so customers still have their accounts, but all their history has Read on! →

Posted in Collections, Library Services, Technology | Tagged digital resources, lynda.com

Lynda.com is Down until sometime next week

Posted by David Lee King on April 7, 2017

Just an fyi – Lynda.com, our really cool new online class service, is down. The company basically goofed something up on the admin side. In order to fix it, they have to cancel our account and then restore the service Read on! →

Posted in Collections, Library Services, Technology | Tagged customer service, digital resources, lynda.com

Introducing Automatic Renewals

Posted by Paul Brennan on June 16, 2016

Beginning July 1, items that are checked out will renew automatically on the Almost Overdue reminder notice, which is 3 days before items are due.  The first due date that will be eligible for auto-renewal will be those items that Read on! →

Posted in Collections, Technology | Tagged ILS, Polaris

Call Center updates

Posted by Lissa Staley on March 26, 2016

Calls in the Queue – How many? and correcting some misinformation about “Trunk” The way to tell if there are any waiting calls is in the Queue Monitor. You access that the same way as the Agent Monitor, from the Windows menu.  You will Read on! →

Posted in Collections, Library Services | Tagged call center, VOIP

Sayonara Zinio, Hello Flipster

Posted by Scarlett Fisher-Herreman on March 8, 2016

We’re switching digital magazine platforms on April 1st.  Get the scoop on the move from Zinio to Flipster. Zinio to Flipster:  why the change? We’ve offered digital magazines through Zinio since March 2014.  Zinio is a commercial product that libraries Read on! →

Posted in Collections | Tagged collections, digital resources, Flipster, Zinio
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