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Author Archives: Natalie Moreland

Ways to Tell People to Pull Their Mask Up

Posted by Natalie Moreland on November 1, 2020

Let’s share our assertive yet polite ways to inform people that, yes, they really do have to keep their mask up over their nose. Read on! →

Posted in Library Services | Tagged covid-19, customer service, staff concerns | 13 Replies

Observations, Interpretations, and Suggested Solutions Part 2

Posted by Natalie Moreland on October 15, 2020

A continuation of the conversation to contribute ideas, suggestions and concerns about the library service floor (public spaces/interactions). Read on! →

Posted in News2Use | Tagged customer service, library services, staff concerns, work safety

Jeri’s cool winter display

Posted by Natalie Moreland on December 7, 2016

Jeri made a really cool interactive display in the Kids Library, including a guessing game using childhood photos of all the Youth Services staff. So if the dollhouse and the aquarium weren’t enough to bring you by, come on over Read on! →

Posted in Diversions, Kids Services

Customer Pick-Up Box is Moving

Posted by Natalie Moreland on March 4, 2015

On Monday, March 9, the Customer Pick-up Box will be moved from the Reference Room to the Customer Service desk.  The pick-up box is the location for prints from the 3-D printer, items that have been printed out during a Read on! →

Posted in News2Use | Tagged information

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