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Daily Archives: November 1, 2020

Ways to Tell People to Pull Their Mask Up

Posted by Natalie Moreland on November 1, 2020

Let’s share our assertive yet polite ways to inform people that, yes, they really do have to keep their mask up over their nose. Read on! →

Posted in Library Services | Tagged covid-19, customer service, staff concerns | 13 Replies

Overdrive/Bibliocommons error “an error occurred and your request could no be completed”

Posted by Deborah Ellerbrook on November 1, 2020

Customers are reporting an error when checking out Overdrive titles directly from Bibliocommons. Read on! →

Posted in Collections, Library Services | Tagged digital downloads, ebooks, Libby, Overdrive | 1 Reply

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